Legal · Last updated
Privacy Policy
Tritech Solutions (Private) Limited (“Tritech”, “we”, “us”) respects your privacy. This policy explains what information we collect through tritech.com.pk, how we use it, who we share it with and the choices you have. If you have questions, email [email protected].
Information we collect
- Information you give us: your name, email address, phone number and project details when you fill in the contact form, the hire-developers form or the newsletter form, book a call, or message us on WhatsApp or by email.
- Booking information: when you book a call through our Calendly scheduler, Calendly collects your name, email address and the time you choose, and shares them with us.
- Usage information: pages visited, referring site, device and browser type and approximate country, collected through Cloudflare Web Analytics, which does not use cookies or track you across sites.
- Security signals: Cloudflare Turnstile checks form submissions to tell people from bots. It processes technical information about your browser and connection for that purpose only.
How we use it
- To reply to enquiries and prepare quotes, proposals and developer profiles.
- To schedule and hold calls you book with us.
- To deliver the services you hire us for and to manage our relationship with you.
- To send new articles if you subscribe to our newsletter. We only add you after you confirm by clicking the link we email you, and you can unsubscribe at any time.
- To keep the website secure, prevent spam and abuse, and understand how the site is used so we can improve it.
We do not sell your personal information, and we do not use it for third-party advertising.
Who we share it with
We share information only with service providers that help us run the website and the business, and only as far as they need it:
- Cloudflare — website hosting, security (Turnstile) and privacy-friendly analytics.
- Resend — delivering the emails sent from our forms and our newsletter.
- Calendly — scheduling calls. If you open the booking calendar, Calendly may set its own cookies inside the calendar.
- WhatsApp (Meta) — if you choose to message us on WhatsApp.
- Our email provider — sending and receiving business email.
Each provider handles your information under its own privacy and security terms. We may also disclose information if the law requires it, or to protect our rights, our clients or the public.
Cookies
The website itself does not set tracking or advertising cookies. Cloudflare may set strictly necessary cookies for security, and Calendly may set cookies inside the booking calendar when you use it.
International transfers
We are based in Pakistan and work with clients worldwide. Our service providers may process information in other countries, including the United States and the European Union. We rely on their safeguards for these transfers.
How long we keep it
We keep enquiry information for as long as needed to respond and follow up, and for up to three years as part of our business records unless you ask us to delete it sooner. Client information is kept for the length of our engagement and afterwards for as long as the law requires. Newsletter subscriptions are kept until you unsubscribe.
Your rights
You can ask us to access, correct, export or delete your personal information, or object to how we use it, by emailing [email protected]. Depending on where you live (for example in the EU, UK or California), you may have further rights under local law, including the right to complain to a data protection authority. We respond to requests within 30 days.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), access controls and reputable service providers. No method of transmission or storage is completely secure, but we work to protect your information.
Children
Our services are for businesses and are not directed at children under 16. We do not knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows when it last changed. Significant changes will be highlighted on this page.
Contact
Tritech Solutions (Private) Limited Office 03, Third Floor, Khyber Heights, Board Bazar, Peshawar, Pakistan [email protected] · +92 313 7600220
See also our Terms and Conditions.